Orders shipped in heavy weight boxes to insure items are not damaged. Shipping fees are calculated by weight.
All orders will be shipped within 24hrs excluding Saturday and Sunday
If you wish to be contacted about optional shipping insurance, make a note of it in the comments section during your checkout process.
We value your business and satisfaction. You may return UNUSED, UNOPENED merchandise in its original condition within 14 days of the invoice date for a refund, credit or exchange (excluding restocking, shipping & handling fees) with the exception of Trial Kits. There is no refund on Trial Kits.Â We cannot accept returns or issue any credit on merchandise that has been opened and/or partially used. All returns are subject to 20% restocking fee.
In the event a product is defective, a full refund will be issued upon authorization, receipt and inspection of the product. Please phone ahead for troubleshooting and authorization for return.
Our sale items and Trial Kits are sold on a NO RETURN basis.